Data Protection & Privacy

Transaction & Personal Data:

When you conduct a transaction on our webshop (tridentsteelshop.co.uk), as part of the process, we collect personal information you give us such as your name, address and phone number. Your personal information will be used for the specific reasons stated below only.

This information is then passed to a third-party source (delivery companies) in order for our products to be delivered to the address provided by yourselves.

Our webshop (tridentsteelshop.co.uk) is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Payment Data (Processed through PayPal):

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Future Communication with yourselves:

We may contact you to notify you regarding your account, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires or marketing strategies, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email or telephone. An opt-out or unsubscribe option will be provided with any future marketing campaigns.

Withdrawing your information from future communications:

If you don’t want us to process your data anymore or have any questions about the above, please contact us at: sales@tridentsteel.co.uk

Future Privacy Updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently on our website. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.